Installation FAQs
1. A custom page that I create doesn't appear. How can you solve that?
If you import Elementor Demo, please use Elementor Page Builder to build your website. Editing WPBakery Page Builder works similarly
2. I’ve just imported new demo sites but the image didn’t display. What happened?
Due to image copyright, we are unable to use any images on the demo website. Instead, we utilize the website's default placeholder image to indicate where you enter it. To view your image, you must upload it.
3. I change the copyright text in the footer page but it doesn’t display. How to fix that
Go to the Theme Settings> Page Options, and select the footer page on the Modern Footer Page. Then, change the copyright text again
4. I want to rename an item on a page. How do I change this?
Poedit will help you translate any language you want.
5. I selected the menu style to display but it doesn’t work. How to fix that?
If you import the newest demo of Traveler Theme such as Modmix Demo, for example. To ensure that your website displays correctly, you must choose the fourth menu style under Theme Setting>Styling Options>Menu.
6. Why I can not install demo?
Please make sure that your website complies with all of our requirements before installing our Demo, including the PHP configuration limit, Excursion time, Memory, and... If one of those requirements is lacking, the theme won't install. If the problem remains after you have completed all the necessary steps, kindly provide us private access to your FTP and Cpanel account so that we may check and assist you.
7. Outdated WooCommerce Templates
Message:
“Your theme contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
If you see a warning that the theme uses out-of-date WooCommerce templates in your administration dashboard, it suggests that WooCommerce has recently been updated but the theme has not.
Don't stress over that. Without updating older templates, you may continue working normally. That file has no impact on the functionality of your theme or website.
8. WPBakery Page Builder asking for License Activation
WPBakery Page Builder is bundled with the theme as a bonus or is provided without charge, so users don't need to have their own purchase codes. For consumers who already own a license, the choice to activate it is still available.
We always make sure to include the most recent version when we release theme updates. Go to Plugins > WPBakery Page Builder to upgrade the plugins.
9. Childtheme Missing Stylesheet
Question: Why I cannot install the traveler childtheme? It shows an error message after installing it showing “style.css”. After the update loading finishes, it shows this error message:
Unpacking the package…
Installing the theme…
The package could not be installed.
The theme is missing the style.css stylesheet.
Theme install failed
How to resolve these troubles?
Answer: A child theme is inherited the functionality and styling of another theme which is called the parent theme. The best method for modifying an existing theme is using child themes. As a result, the Child-name should be inherited from Parent-name. If you rename the parent theme when you upload the child theme. The child theme can not find its parent. That’s why the style.css is missing
10. How to increase the PHP Time Limit?
The PHP Time Limit is a measure of how long (in seconds) your site will spend on a single operation before timing out (to avoid server lockups). The value needs to be increased to prevent the importing process from timing out. The import file processing should only take 300 (seconds).
Method 1:The easiest way is to reach out to your hosting company and ask them to increase the max_execution_time to 300.
Method 2: Connect to your server via FTP and find or create the php.ini file. The following line must be added to it: max_execution_time = 300
Method 3: Connect to your server via FTP and find the .htaccess file and add the following line: php_value max_execution_time 300
11. 500 Internal Server Error
If you've spent much time browsing the internet, you've definitely run into a 500 internal server error. These mistakes don't just happen with WordPress. They are general mistakes that don't reveal anything about the actual reason. Don't worry. These mistakes, which have been faced by many people, can be solved. In fact, we regularly solve them.
There are five main causes of these WordPress errors:
Incorrect web server configuration
Incorrect folder/file permissions
Corrupt files or files that contain errors in code
PHP memory limits set too low
Conflicting third-party plugins
Incorrect web server configuration 500 Internal Server Errors might happen if the directives on your web server (Apache or IIS) are configured incorrectly. The issue is that web hosting support frequently blames for errors on third-party applications you have installed without even looking at their error logs. You should persuade your web provider to help identify and address the issue once you have identified the remaining causes.
Incorrect folder/file permissions The default file permission settings for WordPress, plugins, and themes should be 755 for folder and 644 for files, with very few exceptions. You could believe that loosened permissions, such as 777, will solve the issue, but you'd be mistaken. Setting permissions that are either too strict or too loose usually result in several errors afterward.
Corrupt files or files that contain errors in code Corruption typically results from inaccurate file transfers to the web server. The file may remain, but a number of errors may occur because the server cannot access the file. For example, if you uploaded a text file in binary instead of ASCII, the web server won't be able to read it. This issue can be caused by coding errors in WordPress, a plugin, or a theme.
Reinstalling WordPress is the best method to fix a core WordPress error.
Deactivating all plugins will fix the issue
Removing and installing the theme will frequently solve the issue if it is theme-related.
The WordPress’s .htaccess file is responsible for the most common of 500 errors. This file was created primarily for usage with unique permalink structures. However, some third-party plugins also use it, and if permitted, it may be used to override specific server configuration directives. It may give the dreaded 500 internal server error if it has issues
Log into your site via FTP (Filezilla, etc.)
Create a backup of your .htaccess file by downloading it and renaming it ".htaccess-backup."
Delete the .htaccess file residing on your Web server
Create a new blank file called “.htaccess” on your PC/laptop/Mac
Upload this new file to your Web server in the same place as the old one(which you deleted)
Log in to your WordPress’s Admin Dashboard
Go to the Settings> Permalinks> Save changes
4. PHP memory limits are set too low. You can request your web host to increase your PHP limits or upload your theme via an FTP client.
5. Conflicting third-party plugins
Frontend Error
Login to your Admin dashboard and deactivate all plugins.
Check your front-end page once more after that. If it loads without error, there is a plugin conflict.
Start activating each plugin one by one.
The plugin you enabled is mainly responsible if you have the 500 issues on the front-end sites again.
Deactivate it and make sure there are no more errors by checking each of the other plugins
Backends and Fronted Error
Access your site via an FTP client.
Changing the temporary name of your /wp-content/plugins folder to anything different, such "plugins.bak,". WordPress will ignore your plugins as a result.
If the error keeps occurring, change your plugin after logging into your admin area
Deactivate all of your plugins via your admin page.
Recommended PHP configuration limits are as follows:
max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M
By installing a simple plugin provided here, you may check the PHP configuration limits. Additionally, you may always get in touch with your host to find out what the current settings are and request that they make any necessary adjustments. However, many hosts will make an effort to keep the PHP restrictions low.
12. Website Broken After Changing Domain Name
Migrating your WordPress site to a new server should be a simple process: export your database, import it to the new host, move your files there, configure everything, and publish the new site. If not done correctly, might cause complications and lead to failed site migrations
Backup MySQL and WordPress.
Recheck backup (You must be sure that everything is backed up, really).
Go to Admin Dashboard, replace the URL of home page from /wp-admin/ to /wp-admin/options.php and other pages with updated Wordpress URL
Save the page
13. How to get information accurately Gmail’s SMTP?
Your configuration is not valid, which is the primary reason why you do not receive the information from the Gmail STMP server. Follow these steps to put it together right.
Log in to your Google Account
Select Security from the left navigation bar
Click the 2-step-Verification option and finish the setup
Generating the App Password to use STMP integration, visit Google App Password to generate it
Select the app from drop-down option and choose Other (Custom Name)
Choose any name you want and hit Generate
After creating the password, save it
Now install the WP SMTP plugin on your WordPress site and enter your email account and app password.
14. How to increase the Server Memory Limit?
Contact your host to help you reconfigure WordPress. If you are comfortable modifying website files, connect to your server via FTP, find and edit the wp-config.php file in WordPress and add the following line:
define('WP_MEMORY_LIMIT', '256M');Recommended PHP configuration:
max_execution_time: 60
memory_limit: 128M
post_max_size: 32M
upload_max_filesize: 32M
15. What is Debug Mode?
WordPress has a number of settings you can use to debug the main application, themes, your own custom code, and more. In general, these settings are made for developers and should not be used on "live" sites. But you can also use them in some situations to help troubleshoot problems with third-party code, like plugins or themes.
To enable debugging mode in WordPress, follow these steps:
Connect to FTP or login to cPanel > File Manager
Open the wp-config.php file in your preferred text editor and find this line:
define('WP_DEBUG', false); To enable debugging mode, replace “false” with “true” in the above line. Then you will have this line :
define('WP_DEBUG', true);When this setting is enabled, WordPress displays all PHP errors, notices, and warnings. Save your changes and exit the text editor. Debugging mode is now active.
When you are done, disable debugging mode by changing the line back to this lines
('WP_DEBUG', false);16. My Website Is Slow. What Can I Do?
Excessive use of plugins: More plugins mean more site resources. Just use trusted ones. To save resources, disable unnecessary plugins. Always update it.
Using too many big pictures: Large graphics are frequently used on modern websites. Too many can slow page loading.If a theme has bad coding code, large images are used instead of small ones to display the content on the website.It means a full HD (1920x1080px) image is loaded instead of a 150x150px one. Ensure the page doesn't load too many photos and that they're the right size.
The lack of caching plugin: If you haven't used a caching plugin before, start using one immediately because of significantly improving the performance of your website. W3 Total Cache and Super Cache are the two most popular WordPress caching plugins. Depending on your experience, choose the one you need. If possible, use a CDN to host images and media files.
Low Quality Web Hosting: If you are using a shared host, keep in mind that it has limited resources. As a result, web hosting may not work well if you have a complicated theme. Recommend these hosting companies: WPEngine and Site Ground
Using old theme and plugins version: Please always update your site's theme to the latest version to keep it running smoothly. We're working to make Traveler for faster and faster.
We recommend you use these two plugins: WP Rocket and Imagify
17. Speed up and improve your WordPress Website performance
To speed up your website, we recommend two plugins that will help you: WP-Rocket and Imagify.
WP-Rocket will improve the speed of a website in a number of ways, including cache, DNS (content dispersion engine), Optimize File, and so on. To learn more about it, click here
Imagify is a plugin that lets users upload photos to a website and make them look their best. Images that are uploaded will be adjusted to fit the website, but the quality of how they look won't change too much. To learn more about it, click here
18. Why should you use upgrade data feature?
Since version 1.2.7, if you have new data, go to Theme Settings > Upgrade Data > Click "Update Now" to update and relink the old and new data so the theme works correctly.
Note: Only customers who are using the previous theme can use this function. If you've just set up WordPress with the new Traveler theme, you don't need to upgrade data.
19. 404 error after creating a new page. How to fix that?
Go to the Settings> Permalinks>Common Settings, choose the Post Name, and save it.
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